We tamed one of the world’s most complex supply chains


“Outsourcing risk is a fallacy – it not only means we’ve more risk due to less control, but we end up duplicating all the research anyway to double check the quality, which costs even more money. Arachnys can help us get so much more from our existing team, and are built to cope with our trading business’ exposure.”

CDD Manager

Arachnys work with several of the world’s largest commodities businesses – they have the same regulatory pressure as banks due to their trading activity, with very significant international risk. On top of this, from a supply chain perspective, there is significant anti bribery and corruption risk. 

With this client, it was clear from the first meeting that something had to change. They represented the team responsible for due diligence for the trading arm of one of the largest oil companies in the world. The team had been outsourcing due diligence reports but felt they were spending so much time reviewing them to ensure that the quality was high enough, that it would be more logical just to enable their team to complete the process themselves, if they could achieve strong enough process adherence. They also wanted to improve their adverse media monitoring capabilities – supplementing Google with premium data providers.


Arachnys enabled the team to conduct EDD across many languages despite lacking in-house expertise for challenging jurisdictions such as Russia, through its ability to leverage machine translation of risk relevant results.

For high risk entities, Arachnys provided the ability to monitor adverse media on a regular basis, leveraging the ability to look at what has changed rather than reviewing the same hits repeatedly.


The client ran an independent audit of the process in Arachnys versus the manual process they had before. The outcome was that Arachnys’ data was more reliable than that in Google, because of the Right to be Forgotten. This, coupled with a standardized approach and translation meant analysts were making better risk decisions. 

The team is now able to share data more easily to work collaboratively. The client has two teams – one for initial due diligence (IDD) and a second for enhanced due diligence. The transparency of the platform means that if something is flagged by the IDD team, the EDD team can go straight into deep analysis rather than redoing the research from scratch.

The client is now looking to grow their usage of the platform and has recently added a further 50 analysts.

“What I loved about working with this client was the diversity of the team and the global nature of the challenge – covering countries from Malaysia and Singapore to the UK and the US. We worked with the client and their consultants and were really impressed at their ability to collaborate with us to get the best possible solution in place.”

Tim Marques, Customer Success, Arachnys